Built for non-profit networks

Every service.
One universal ID.

The Universal Non-Profit CRM connects food banks, shelters, clinics, and workforce programs on one platform — so the people you serve carry a single record across the whole network, and every org keeps its data private.

4 orgs
on the demo network
8,200+
services delivered
$412k
funding tracked
Universal IDT
TOV-7K2M-9F4P
Maria Alvarez
Enrolled Aug 2025Harvest Hands · primary
Served today at Harvest Hands — 3× Food Pantry Box
Wellness checkup scheduled at Open Door Clinic

Everything a non-profit runs on, in one place

Casework, service delivery, volunteers, donors, grants, and reporting — designed with real front-line workflows, not adapted from sales software.

One person, one Universal ID

A customer applies once and receives a portable Tovol ID. Their case file follows them to every partner org on the network — no more re-intake at every door.

True multi-tenant casework

Every org sees only its own customers, enforced by row-level security in the database — not just the UI. One person can belong to many organizations, with a distinct role at each.

Service Day Scanner

Scan a QR at the pantry line or clinic check-in and log services in under a second. Repeat deliveries aggregate automatically — built for 400-family Saturdays.

Volunteers & community

Magic-link invites, hour logging with approvals, a network-wide opportunities board, and leaderboards that roll up across every org someone serves.

AI grant drafting

Grant recommendations matched to your mission, and an AI draft builder that writes a six-section application from your real programs and outcomes.

Donors, pledges & funding

Track donors from prospect to recurring giver, record pledges and gifts with receipts, and watch restricted funding drawdown in real time.

How it works

1

Onboard your org

A magic link sets up your tenant, brand, and team roles in minutes.

2

Intake once

Guided application wizard issues a Universal ID on approval.

3

Serve & measure

Scan, deliver, and report outcomes your funders actually want.

Privacy-first by architecture

Tenant isolation is enforced by row-level security in the database — every query, every time. Customers consent to what they share, and referrals request access instead of taking it.

  • Row-level security on every tenant-scoped table
  • Referral requests require explicit approval — never automatic
  • Customer consent recorded at intake
  • Roles are per-membership — one person, different roles at different orgs
HHHarvest HandsFood security
BWBridgeway ShelterHousing
RWRise WorkforceJob training
ODOpen Door ClinicHealth

See the whole platform in two minutes

Jump into the live demo as a case manager, an org admin, or the network operator — no signup required.

Open the demo